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Articles2020-06-29T13:16:21+00:00

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

What’s Your ROT (Return on Trust)?

By |July 7th, 2020|Categories: B2B Sales, BPO, Business, Business Tips, call center, Contact Center, COVID 19, Customer Service, CX, Inbound Sales, Outsourcing, sales development representatives, small business solutions, Trending|Tags: , , , , , , |

As leaders we are preprogrammed via our education and experience to constantly measure and manage activity results. Looks to make a

Why Businesses Should ‘Opt-In’ For Outsourcing Their Business Needs

By |June 28th, 2020|Categories: B2B Sales, BPO, Business, Business Tips, call center, Contact Center, COVID 19, Customer Service, CX, Inbound Sales, Outsourcing, sales development representatives, small business solutions, Trending|Tags: , , , , , , |

2020 has been one crazy year and it’s only half way over at this point. In many ways it feels Apocalyptic.

10 Powerful Open-Ended Sales Questions To Get Prospects Talking

By |June 18th, 2020|Categories: B2B Sales, Business Tips, call center, cold calling, Contact Center, Inbound Sales, Outsourcing, sales development representatives, sales people, sales prospecting, sales team, small business solutions, Trending|Tags: , , , , , , , , , |

Do you remember your first sales presentation or call? I do! It was a call selling subscriptions to the Fort Worth

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

4 Tips for Selling Products & Services During The COVID 19 Pandemic

By |April 5th, 2020|Categories: B2B Sales, BPO, building a sales team, call center, Contact Center, coronavirus news, COVID 19, CX, Outsourcing, small business solutions, Trending|Tags: , , , , , , , |

2020 started off with a bang, and many of us saw this year as potentially our greatest year ever. Markets were moving. Interest rates

5 Things Every Business Must Be Prepared To Do During Corona-Time

By |March 16th, 2020|Categories: B2B Sales, BPO, building a sales team, call center, Contact Center, coronavirus news, CX, Outsourcing, small business solutions, Trending|Tags: , , , , , , , |

As the number of confirmed Coronavirus cases contuse to rise across the United States and the Corona-craziness continues, many businesses are asking what action

3 Great Sales Lessons for Sales People

By |March 8th, 2020|Categories: B2B Sales, call center, Outsourcing, sales development representatives, sales people, sales teams, small business solutions|Tags: , , , , , , , , |

We’ve all seen how salespeople are portrayed in the movies. It’s usually unfavorably. Think Glengarry Glen Ross, Wolf of Wall Street, or even Boiler

What’s the Best Thing That Could Happen?

By |February 25th, 2020|Categories: Business Tips, call center, Contact Center, motivation, Outsourcing, sales people, sales team, sales teams, small business solutions|Tags: , , , , |

I was sitting in a meeting a while back with a group of leaders discussing performance. As always there were areas of success and

Cultivating Repeat Customers

By |February 18th, 2020|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, customer experience, Customer Service, CX, Outsourcing, sales teams, small business solutions|Tags: , , , , , , |

Repeat customers are the lifeblood of any successful business, and thanks to platforms like Facebook, Instagram, Twitter and LinkedIn, they have the power to

8 Steps to Deliver a Leading-Edge Customer Experience

By |February 9th, 2020|Categories: BPO, building a sales team, Business, call center, Chat Support, Contact Center, customer experience, Customer Service, CX, Outsourcing, small business solutions|Tags: , , , , , |

The paradigm has evolved with servicing customers. Because of the upsurge in competition, shifting your thinking about customer service is as simple as calling

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