Outsourcing

Boosting Job Market, Strengthening the Economy, & Elevating Customer Experience

Let's talk about the Power of Onshore Outsourcing! In today's globalized business landscape, companies often face the decision of whether to outsource their contact center needs. While offshore and nearshore options may seem attractive due to cost savings, it is crucial to consider the broader impact on the job market, the economy, and the

2023-07-10T15:19:49+00:00July 10th, 2023|0 Comments

5 Steps to Achieving World-Class Customer Experience Support

In today's cutthroat business landscape, delivering world-class customer support is not just a requirement, but a crucial factor that can make or break a company. We have all encountered instances of subpar customer service that left us frustrated and disappointed. Take, for example, Sarah, a loyal customer who reached out to a well-known online

2023-07-01T14:22:39+00:00July 1st, 2023|0 Comments

Unleashing the ‘Chat’mazing Power of Stellar Support

In today's fast-paced digital era, businesses are constantly seeking innovative ways to improve customer service and enhance the customer experiences. One significant trend in the call center world is the migration from traditional voice-based support to chat-based support. Customer demand is aggressively pushing in this direction at a record pace. For the call centers

2023-06-05T15:11:10+00:00June 5th, 2023|0 Comments

What’s Trending in Customer Service for 2022

When taking a look at the Customer Service landscape for 2022 and beyond it’s important to pluck out what’s “Now Trending” to ensure your brand isn’t falling behind, or more importantly how it can stay on the EDGE. In the past three years we’ve seen over 50% of customer experiences move to digital, meaning

2022-09-26T12:09:51+00:00January 4th, 2022|0 Comments

7 Keys to Building Your Sales Talent

Let's talk about sales! The financial consequences of high rep turnover have always been massive but now they are getting even bigger. The US economy is feeling shortages in numerous ways and one to the shortages we are experiencing in the corporate workspace is a crisis in sales talent. Organizations and their leaders are

2022-09-04T10:47:36+00:00December 4th, 2021|0 Comments

Don’t Cut Your Own Hair

Let’s be direct, you would never recommend that someone cut their own hair right? Why? Because it’s not what they are experts at doing, and they can’t see things from the perspective a barber or Stylist can. So what do you do? You hunt down the right person and it saves you time, money, embarrassment,

2022-09-04T11:31:32+00:00August 7th, 2021|0 Comments

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This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

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