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Articles2021-01-22T01:21:53+00:00

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

Building Your B2B ICP (Ideal Customer Profile)

By |February 14th, 2021|Categories: B2B Sales, Business Tips, call center, Contact Center, Ideal Customer Profile, Outsourcing, sales people, sales prospecting, sales team, Trending|Tags: , , , , , , , |

B2B Sales is one of the fastest and most competitive aspects of business right now. Companies all over the world are

How Outsourced Sales Teams Work

By |January 29th, 2021|Categories: B2B Sales, BPO, call center, cold calling, Contact Center, coronavirus news, Inbound Sales, Outsourcing, sales development representatives, sales people, sales prospecting, sales team, Trending|Tags: , , , , , , , |

The way companies sell products and services has changed at a record pace, especially in the B2B space. 2020’s COVID19 Tsunami

Real Tips for Driving Sales in 2021

By |November 26th, 2020|Categories: B2B Sales, BPO, Business, Business Tips, call center, cold calling, Contact Center, COVID 19, CX, Leadership, Outsourcing, sales people, sales prospecting, Technology, Trending|Tags: , , , , , , , |

As we all look forward to 2021, we need to accept a few things, and then ask ourselves some important questions.

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

Tips To Drive First Call Resolution

By |August 16th, 2020|Categories: BPO, Business, Business Tips, call center, Contact Center, COVID 19, customer experience, Customer Service, CX, First Call Resolution, Outsourcing, Trending|Tags: , , , , , , |

There are a great number of approaches to refining customer interactions and customer experiences but not all of them positively affect the bottom line

7 Tips To Successful Recruitment During & Post COVID

By |August 9th, 2020|Categories: BPO, Business, Business Tips, call center, Contact Center, COVID 19, Outsourcing, recruiting, small business solutions, talent acquisition, Trending|Tags: , , , , , , , , |

In a 2019 study, organizations adept at hiring talent also had two times better profit margins than those that were less capable in recruitment.

What’s Your ROT (Return on Trust)?

By |July 7th, 2020|Categories: B2B Sales, BPO, Business, Business Tips, call center, Contact Center, COVID 19, Customer Service, CX, Inbound Sales, Outsourcing, sales development representatives, small business solutions, Trending|Tags: , , , , , , |

As leaders we are preprogrammed via our education and experience to constantly measure and manage activity results. Looks to make a new capital investment?

Why Businesses Should ‘Opt-In’ For Outsourcing Their Business Needs

By |June 28th, 2020|Categories: B2B Sales, BPO, Business, Business Tips, call center, Contact Center, COVID 19, Customer Service, CX, Inbound Sales, Outsourcing, sales development representatives, small business solutions, Trending|Tags: , , , , , , |

2020 has been one crazy year and it’s only half way over at this point. In many ways it feels Apocalyptic. We’ve had extremely

10 Powerful Open-Ended Sales Questions To Get Prospects Talking

By |June 18th, 2020|Categories: B2B Sales, Business Tips, call center, cold calling, Contact Center, Inbound Sales, Outsourcing, sales development representatives, sales people, sales prospecting, sales team, small business solutions, Trending|Tags: , , , , , , , , , |

Do you remember your first sales presentation or call? I do! It was a call selling subscriptions to the Fort Worth Star Telegram. I

2020’s Top 4 Sales Prospecting Tips

By |June 2nd, 2020|Categories: B2B Sales, BPO, Business Tips, call center, cold calling, Contact Center, coronavirus news, COVID 19, Inbound Sales, Outsourcing, sales development representatives, sales people, sales prospecting, sales team, small business solutions, Trending|Tags: , , , , , , , |

Most sales people are constantly searching for new ideas to take their prospecting game to the leading-edge in 2020. If that’s you then I

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