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Articles2021-01-22T01:21:53+00:00

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

5 Leading-Edge Virtual Training Ideas

By |May 2nd, 2021|Categories: Business Tips, Contact Center, COVID 19, CX, Outsourcing, Remote Training, Sales Transformation, Technology, Virtual Training|Tags: , , , , , , , |

Virtual, aka Remote, working is here to stay. The one thing we know for sure is that the world we lived

5 Trends In B2B Sales for 2021 and Beyond

By |April 29th, 2021|Categories: B2B Sales, Business Tips, Contact Center, Outsourcing, sales people, sales prospecting, sales team, sales teams, Sales Transformation, Technology|Tags: , , , , , , , |

The success of any business lies in its ability to forecast change and be armed to manage and strategize plans for

Reasons to Consider Outsourced Sales Transformation

By |March 7th, 2021|Categories: B2B Sales, Business Tips, Contact Center, Outsourcing, sales people, sales prospecting, sales team, sales teams, Sales Transformation, Technology|Tags: , , , , , , , |

Tradition or traditionally. Now those are two words that should raise the eyebrows of anyone looking to innovate or evolve. We

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

The Case for Sales Development

By |October 19th, 2020|Categories: B2B Sales, BPO, Business Tips, call center, cold calling, Contact Center, coronavirus news, Inbound Sales, Outsourcing, sales development representatives, sales people, sales prospecting, sales team, small business solutions, Trending|Tags: , , , , , , , |

To start, we need to understand why sales development is critical to the health of your revenue machine. There are eight compelling reasons to

Does Your Organization Need a Team of SDRs?

By |September 7th, 2020|Categories: B2B Sales, BPO, building a sales team, Business, Business Tips, call center, cold calling, Contact Center, Outsourcing, sales development representatives, sales people, sales prospecting, sales team|Tags: , , , , , , |

Before we even get started let’s align on the definition of Sales Development Reps (SDRs) are? The definition of a sales development rep (SDR)

Top 4 Reasons to Outsource Your Contact Center Customer Service Needs

By |August 23rd, 2020|Categories: BPO, Business, Business Tips, call center, Chat Support, Contact Center, COVID 19, customer experience, Customer Service, Customer Service, CX, Outsourcing, recruiting, Technology, Trending|Tags: , , , , , |

Contact Center services are typically an essential part of any thriving business. Customers who are upset, happy, frustrated, or even curious still prefer to

Tips To Drive First Call Resolution

By |August 16th, 2020|Categories: BPO, Business, Business Tips, call center, Contact Center, COVID 19, customer experience, Customer Service, CX, First Call Resolution, Outsourcing, Trending|Tags: , , , , , , |

There are a great number of approaches to refining customer interactions and customer experiences but not all of them positively affect the bottom line

7 Tips To Successful Recruitment During & Post COVID

By |August 9th, 2020|Categories: BPO, Business, Business Tips, call center, Contact Center, COVID 19, Outsourcing, recruiting, small business solutions, talent acquisition, Trending|Tags: , , , , , , , , |

In a 2019 study, organizations adept at hiring talent also had two times better profit margins than those that were less capable in recruitment.

What’s Your ROT (Return on Trust)?

By |July 7th, 2020|Categories: B2B Sales, BPO, Business, Business Tips, call center, Contact Center, COVID 19, Customer Service, CX, Inbound Sales, Outsourcing, sales development representatives, small business solutions, Trending|Tags: , , , , , , |

As leaders we are preprogrammed via our education and experience to constantly measure and manage activity results. Looks to make a new capital investment?

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