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News2019-10-23T17:18:51+00:00

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

8 Reasons Virtual Agents are Superior

By |May 24th, 2020|Categories: B2B Sales, BPO, call center, Chat Support, Contact Center, coronavirus news, COVID 19, customer experience, Customer Service, Outsourcing, small business solutions, Technology, Trending|Tags: , , , , , , |

Selecting a contact center to outsource your vital functions like sales, customer service, help desk or back office support can be

7 Tips for a Healthy Work At Home Routine

By |May 17th, 2020|Categories: BPO, call center, Contact Center, coronavirus news, COVID 19, employee engagement, motivation, Outsourcing, small business solutions, Trending|Tags: , , , , , , , , , , |

More people are working from the comfort of their own home than ever. For many this will become a permanent change.

5 Benefits of Outsourcing Customer Service

By |May 10th, 2020|Categories: BPO, building a sales team, Business Tips, call center, Chat Support, Contact Center, coronavirus news, COVID 19, customer experience, Customer Service, Customer Service, CX, Outsourcing, small business solutions, Trending|Tags: , , , , , |

Many businesses hesitate when it comes to outsourcing customer service to a call center. Let’s start by making one thing clear.

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

Cultivating Repeat Customers

By |February 18th, 2020|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, customer experience, Customer Service, CX, Outsourcing, sales teams, small business solutions|Tags: , , , , , , |

Repeat customers are the lifeblood of any successful business, and thanks to platforms like Facebook, Instagram, Twitter and LinkedIn, they have the power to

8 Steps to Deliver a Leading-Edge Customer Experience

By |February 9th, 2020|Categories: BPO, building a sales team, Business, call center, Chat Support, Contact Center, customer experience, Customer Service, CX, Outsourcing, small business solutions|Tags: , , , , , |

The paradigm has evolved with servicing customers. Because of the upsurge in competition, shifting your thinking about customer service is as simple as calling

7 Good Reason To Outsource Sales Development

By |February 2nd, 2020|Categories: B2B Sales, BPO, building a sales team, call center, cold calling, Contact Center, Outsourcing, sales development representatives, sales people, sales team, small business solutions|Tags: , , , , , , , , , |

The most rapid way to close more ‘deals’ and increase your company’s revenue is to outsource where and when it matters most. There’s no

How to Build A Sales Process for Your Startup or SMB

By |January 18th, 2020|Categories: B2B Sales, BPO, building a sales team, call center, cold calling, Contact Center, Outsourcing, sales development representatives, sales people, sales team, small business solutions|Tags: , , , , , , , |

At Leading Edge Connections, more affectionately called LEC, our team has been privileged to partner with numerous early stage startups, small businesses, and mid-size

12 B2B Sales Tips & Tricks

By |January 6th, 2020|Categories: B2B Sales, BPO, building a sales team, call center, Chat Support, cold calling, Contact Center, Inbound Sales, Outsourcing, sales development representatives, sales team, sales teams, small business solutions, talent acquisition|Tags: , , , , , , , |

Effective B2B selling requires more research and planning than traditional B2C selling. Typically, the sales cycle is longer and you frequently face the challenge

7 Killer Traits to Look For in a Sales Development Representatives

By |December 18th, 2019|Categories: B2B Sales, BPO, call center, Chat Support, Contact Center, Customer Service, Inbound Sales, Outsourcing, sales development representatives, sales teams, small business solutions, talent acquisition|Tags: , , , , , , , , , , |

Sales Development is your most important department in sales. Believe me? Take a quick glance at the Account Executives on your team that never

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