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News2019-10-23T17:18:51+00:00

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

How to Build A Sales Process for Your Startup or SMB

By |January 18th, 2020|Categories: B2B Sales, BPO, building a sales team, call center, cold calling, Contact Center, Outsourcing, sales development representatives, sales people, sales team, small business solutions|Tags: , , , , , , , |

At Leading Edge Connections, more affectionately called LEC, our team has been privileged to partner with numerous early stage startups, small

12 B2B Sales Tips & Tricks

By |January 6th, 2020|Categories: B2B Sales, BPO, building a sales team, call center, Chat Support, cold calling, Contact Center, Inbound Sales, Outsourcing, sales development representatives, sales team, sales teams, small business solutions, talent acquisition|Tags: , , , , , , , |

Effective B2B selling requires more research and planning than traditional B2C selling. Typically, the sales cycle is longer and you frequently

7 Killer Traits to Look For in a Sales Development Representatives

By |December 18th, 2019|Categories: B2B Sales, BPO, call center, Chat Support, Contact Center, Customer Service, Inbound Sales, Outsourcing, sales development representatives, sales teams, small business solutions, talent acquisition|Tags: , , , , , , , , , , |

Sales Development is your most important department in sales. Believe me? Take a quick glance at the Account Executives on your

10 Crazy Sales Stats

November 17th, 2019|0 Comments

“60% of the time, it works every time” — Brain Fantana That is one of my favorite statistical quotes. That said, it

7 Step Blueprint to Peak Performing Sales Teams

By |August 9th, 2019|Categories: B2B Sales, BPO, building a sales team, Business, call center, Contact Center, Inbound Sales, Outsourcing, sales people, sales team, sales teams|Tags: , , , , , , , |

Tired of struggling with sales and subpar sales people?

15 Kick Ass Tips for Making Better Sales Calls

By |October 13th, 2018|Categories: B2B Sales, BPO, Business, call center, cold calling, Contact Center, Inbound Sales, Outsourcing, sales people, Sport|Tags: , , , , , , , , , , |

Here’s what I have always loved about sales, it’s a lot like SPORTS. There is a science to it and if you approach it similarly

‘Uber-ize’ the Contact Center Industry

By |September 2nd, 2018|Categories: BPO, Business, call center, Chat Support, Contact Center, Customer Service, Inbound Sales, Outsourcing|Tags: , , , , , , , |

On his company’s ninth anniversary, Uber Co-Founder Garrett Camp published his pitch deck for Uber so the world could see. It was created three years before

How Outsourcing Can Grow Your Business

By |July 28th, 2018|Categories: BPO, Business, call center, Chat Support, Contact Center, Customer Service, Inbound Sales, Outsourcing|Tags: , , , , , , , , |

  Outsourcing is a valuable business tool that can help you gain market share at a rapid pace. Most projects and departments can and should

Call Center vs. Contact Center: Everything You Need to Know

By |July 3rd, 2018|Categories: BPO, Business, call center, Contact Center, Customer Service, Inbound Sales|Tags: , , , , , , |

Identifying the differences between a call center and a contact center is the first step in choosing which one is right for your brand and

Breaking the Rules to Redefine the Contact Center Industry

By |June 23rd, 2018|Categories: Business, Contact Center, Customer Service, Inbound Sales|Tags: , , , , , , , |

In today’s world, innovation is the key to growing your company. The “norm” is no longer acceptable as savvy consumers are always on the look

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