Join the Movement!

The EdgeMembership Program is Leading Edge Connections’ one of a kind membership offering for U.S. Small Businesses. The membership brings big player contact center support to the Start-up and Small Business world. For far too many years having a call center to support your business was a privilege and resource only large brands could afford. The headcounts, volumes, and investments required by ‘old school’ centers left the little guys with no options. That ends NOW! The Edge Membership allows any size brand to have a BIG BRAND experience for their customers when it comes to sales, customer care and support.

“The little guy is back! ‘The Edge Membership’ brings big player contact center service support to the Small Business world, giving small brands a BIG FEEL.”

– Eric Sims, President at Leading Edge Connections, LLC

“It’s like having an army of experts supporting our customers. Our customers no longer have to wait on hold, sit on our website frustrated, or call back numerous times for a resolution.”

– Rob Johnson, CEO of JMJ Services

What does the membership do?

The EDGE membership support model enables any LEC Small Business Customer to have 24/7-365 support by way of sales, customer care, appointment setting, chat services and more to meet all their customer’s needs real time, even if it’s Sunday morning at 3 AM. Brands can join and select a membership offering that works for their current business needs, while leaving the door open for growth, seasonal spikes, and annual fluctuations.

Packages

Silver

$500
  • 150 Minutes
  • 24-7 365 Coverage
  • Dedicated Account Manager
  • Emergency Protocol
  • Live Chat
  • Web Lead Response
  • SMS Enabled
  • Basic Reports
  • Price Per Minute $3.33

Gold

$1000
  • 350 Minutes
  • 24-7 365 Coverage
  • Dedicated Account Manager
  • Emergency Protocol
  • Live Chat
  • Web Lead Response
  • SMS Enabled
  • Basic Reports
  • Price Per Minute $3.08

Platinum

$2000
  • 800 Minutes
  • 24-7 365 Coverage
  • Dedicated Account Manager
  • Emergency Protocol
  • Live Chat
  • Web Lead Response
  • Social Response
  • SMS Enabled
  • Advanced Reporting
  • Industry Benchmarks
  • CRM Integration
  • 20 Marketing Numbers
  • Priority Insights
  • Price Per Minute $2.50

FAQs

A: YES! All companies need to do is select a membership option that best fits their needs. The you’re’ in the click.

A: No, the membership is set up on a 12-month basis but you can cancel anytime with proper notice.

A: Simple! Click the Join Now button on this page to schedule your FREE consult. Our LEC Partner relationships expert will do a thorough one on one consult to ensure you have everything you need to get started and select the best option.

A: Yes, if your volume needs climb you can move to a higher membership level any time.

A: YES! There are numerous perks! There are monthly webinars on what’s new in CX and Technology, quarterly business reviews with your LEC Dedicated Account Manager to review opportunities, and a networking pool of other businesses in THE CLICK (optional or you can remain anonymous).