At Leading Edge Connections (LEC), our journey began in 2018 when Jon Juliano and Eric Sims, with over 15 years of experience in traditional BPO environments, recognized significant shortcomings in talent, techniques, and technology within the industry. Fueled by this realization, they conceptualized LEC as a solution—a fully remote, talent-driven platform where individuals could unleash their skills from anywhere.
At its core, LEC represents an innovative ecosystem that revolutionizes the way clients receive support. By harnessing cutting-edge technology and modern techniques, we deliver superior solutions tailored to our clients’ needs. Our vision extends beyond just providing exceptional service; we aim to democratize outsourcing for companies of all sizes and shapes.
With LEC, we challenge the conventional notions of ‘onshore,’ ‘nearshore,’ or ‘offshore’ outsourcing. Instead, we offer a seamless experience that transcends geographical boundaries, eliminating the repetitive failures of the past. Our approach marks the next evolutionary step in outsourcing, paving the way for a future where excellence knows no borders.