OUR BACK OFFICE OUTSOURCING SOLUTIONS UNCOVER CRUCIAL BUSINESS OPPORTUNITIES, TRANSFORMING WORK-PATHS THAT INCREASE REVENUE AND REDUCE COSTS.
Today’s marketplace demands companies to be smart and innovative. Employees performing unproductive tasks account for more than 30% of businesses’ back office. Outsourcing non-core business activities enable companies to focus on their core operations that drive profit and growth. LEC’s Back Office solutions have become seamless extensions of our Clients’ businesses and have consistently helped them reduce non-productive time in their everyday operations.
SOME OF OUR OUTSOURCED BACK OFFICE TRANSFORMATION SOLUTIONS:
Reporting And Metrics
Processes And Procedures
New Product Integration
Advantages of Outsourced Back Office Transformation
- Prioritize and Distribute Work: This can be based on unique business rules and policies, reducing the need for unnecessary manual intervention.
- Free capacity from existing resources and reduce costs: Managers can control, optimise and continously improve back office processes in realtime, reducing costs by freeing more capacity from existing resources
- Monitor operations and improve customer outcomes: This supports real-time proactive management of service-level breaches, prioritising accounts and pushing them first in the queue for associates to address.
- Strategic planning and forecasting: This creates sophisticated demand & supply models that demonstrates the impact on service level achievement under variable scenarios.