We are Passionate
& Progressive Leaders.
Leading Edge Connections, LLC. is a specialty provider of contact center services for a number emerging industries and companies on-the-GROW. We provide a full range of inbound and outbound contact center services in a 24/7 VIRTUAL environment. Our core service channels are voice, chat, mail, email, text, and social media for sales, customer support, back office, and technical support projects.
This is our Story.
Our goal is to help businesses drive sales, engage customers, and maintain the integrity of their brands by leveraging our leading-edge technology and amazing performance teams.
LEC was born from the dream of three long tenured business associates and friends, Jon Juliano, Kevin Dees, and Eric Sims, who wanted to move the outsourcing experience to the leading-edge of NOW. For too many years companies had been restricted by literal and figurative walls. The stale version of yesterday’s outsourcing world just didn’t work for today. Our first step was to remove all those walls and open up LEC to the world. No buildings! This allows for the ultimate flexibility in people, technology and growth. The second step was creating a model that opened the door for startups and small businesses to maximize contact center services for their businesses. LEC isn’t hindered by yesterday’s thinking. Our commitment to helping our clients, who we call partners, achieve their goals is our core mission. Our unique blend of experience allows LEC to offer custom solutions that are tailored to each of our partners individual needs. Every program is strategically designed to help you achieve your goals and track your progress.