Inbound Sales

What to Look for in an Outsourced Contact Center – The Insider

By Eric Sims, President of Leading Edge Connections  I’ve been in this industry for almost 13 years now. I’ve seen the good, the bad, and the ugly. Too much ugly. About 2 years ago two buddies of mine and I decided we were tired of working for other companies who seemingly just didn’t get it.

2022-09-03T06:14:17+00:00May 24th, 2018|0 Comments
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HOW CAN A CALL CENTER HELP YOUR SMALL BUSINESS?

In today’s aggressive and customer-centric professional world, customers want immediate responses, quality interactions, and timely results. The truth is that it’s difficult to keep up with the demand that’s being placed. The Small companies out there can become especially frustrated because they typically don’t employ enough workers to perform the company’s tasks and interact

2022-09-03T06:14:25+00:00January 19th, 2016|0 Comments
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