The rapid dissemination of information has led to the highest informed customers in history, which has raised the customer’s level of expectation they have from each business. In order to present yourself as a customer-centric organization, you must understand that great customer service and support are no longer only provided within normal business hours.
On his company’s ninth anniversary, Uber Co-Founder Garrett Camp published his pitch deck for Uber so the world could see. It was created three years before the company’s official launch in 2011, the deck details how a ride service could offer a superior alternative to the good old taxicab. In six years, Uber has completely disrupted
Outsourcing is a valuable business tool that can help you gain market share at a rapid pace. Most projects and departments can and should be outsourced in certain situations. While it can be hard to step back from handling everything on your own, you’ll find it well worth it in the end. Here are