By Eric Sims, President of Leading Edge Connections I’ve been in this industry for almost 13 years now. I’ve seen the good, the bad, and the ugly. Too much ugly. About 2 years ago two buddies of mine and I decided we were tired of working for other companies who seemingly just didn’t get it.
What to Look for in an Outsourced Contact Center – The Insider GalleryB2B Sales, BPO, building a sales team, Business, call center, Contact Center, Customer Service, Employee Retention, Inbound Sales, Outsourcing, Technology, Uncategorized