5 Reasons For Going Remote

At this point it should be no shock that there is plenty of upside to remote work. Improved recruitment, reduced turnover, happier employees, increased productivity, and greater ROI—and that’s just the tip of the iceberg. These are just a few of the reasons LEC was born natively remote all the way back in 2018. We

By |2022-09-26T12:33:18+00:00September 26th, 2022|Uncategorized|0 Comments

What to Look for in an Outsourced Contact Center – The Insider

By Eric Sims, President of Leading Edge Connections  I’ve been in this industry for almost 13 years now. I’ve seen the good, the bad, and the ugly. Too much ugly. About 2 years ago two buddies of mine and I decided we were tired of working for other companies who seemingly just didn’t get it.

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