Technology

What’s Trending in Customer Service for 2022

When taking a look at the Customer Service landscape for 2022 and beyond it’s important to pluck out what’s “Now Trending” to ensure your brand isn’t falling behind, or more importantly how it can stay on the EDGE. In the past three years we’ve seen over 50% of customer experiences move to digital, meaning

2022-09-26T12:09:51+00:00January 4th, 2022|0 Comments

7 Keys to Building Your Sales Talent

Let's talk about sales! The financial consequences of high rep turnover have always been massive but now they are getting even bigger. The US economy is feeling shortages in numerous ways and one to the shortages we are experiencing in the corporate workspace is a crisis in sales talent. Organizations and their leaders are

2022-09-04T10:47:36+00:00December 4th, 2021|0 Comments

7 Components of Building a Killer Sales Team.

You’ve invested an enormous amount of work, effort, passion and money into starting, building and launching your business. The market research is done, you have validated that your service or product is quality, and you’ve validated that there is a sufficient need within your selected marketspace. The question now becomes, how are you going

2022-09-04T11:41:22+00:00June 12th, 2021|0 Comments

5 Leading-Edge Virtual Training Ideas

Virtual, aka Remote, working is here to stay. The one thing we know for sure is that the world we lived in preCovid is forever gone. This means a continued evolution to find new and better ways to do a number of things. One of those is meeting the needs of a virtualized workforce.

2022-09-04T20:31:52+00:00May 2nd, 2021|0 Comments

5 Trends In B2B Sales for 2021 and Beyond

The success of any business lies in its ability to forecast change and be armed to manage and strategize plans for the future. If you want to stay at the top of your game, you should know what to expect. For some, it’s a whole new world, but that doesn’t have to be a

2022-09-04T20:31:20+00:00April 29th, 2021|0 Comments

Reasons to Consider Outsourced Sales Transformation

Tradition or traditionally. Now those are two words that should raise the eyebrows of anyone looking to innovate or evolve. We have all been in those meetings. You know the ones! Where the leadership and the team have their little picketing signs and march around chanting “this is the way we’ve always done it.

2022-09-04T20:37:05+00:00March 7th, 2021|0 Comments

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