We’ve all seen how salespeople are portrayed in the movies. It’s usually unfavorably. Think Glengarry Glen Ross, Wolf of Wall Street, or even Boiler Room. Although these are plays on extreme personalities and extreme situations there is a lot of truth to it. Fortunately, if we as salespeople, follow a few simple lessons we
I was sitting in a meeting a while back with a group of leaders discussing performance. As always there were areas of success and areas of challenge. As the conversation grew the topic zeroed in on some statistical issues that impact the bottom line revenue. As I looked around the room, and listened, I
Repeat customers are the lifeblood of any successful business, and thanks to platforms like Facebook, Instagram, Twitter and LinkedIn, they have the power to be an online ambassador for your company. A loyal customer is not only paying for your products and services, but is telling others about you too. They are your walking,
Effective B2B selling requires more research and planning than traditional B2C selling. Typically, the sales cycle is longer and you frequently face the challenge of interacting with multiple stakeholders at the company until getting to a final decision maker. But, it’s also some of the most rewarding sales work one can do. Particularly when
7 Killer Traits to Look For in a Sales Development Representatives GalleryB2B Sales, BPO, call center, Chat Support, Contact Center, Customer Service, Inbound Sales, Outsourcing, sales development representatives, sales teams, small business solutions, talent acquisition
Sales Development is your most important department in sales. Believe me? Take a quick glance at the Account Executives on your team that never hit quota. It’s probably because they don’t have the prospecting skills that SDRs excel at. Thankfully, you can get ahead of the curve by hiring great SDRs that can grow
The rapid dissemination of information has led to the highest informed customers in history, which has raised the customer’s level of expectation they have from each business. In order to present yourself as a customer-centric organization, you must understand that great customer service and support are no longer only provided within normal business hours.
“60% of the time, it works every time” — Brain Fantana That is one of my favorite statistical quotes. That said, it was the British prime minister Benjamin Disraeli who is famously credited with the phrase: “There are three kinds of lies: lies, damned lies, and statistics”, but the expression has been around almost as long as
Is your sales approach evolving to keep up with the way B2B prospects are buying? They prefer a consultative approach that allows them to learn, not a pitch or gimmick. I’ve been going to, or conducting sales trainings for over twenty-five years. I still love hearing sales stories about sales people who are “doing
Tired of struggling with sales and subpar sales people?
In today’s aggressive and customer-centric professional world, customers want immediate responses, quality interactions, and timely results. The truth is that it’s difficult to keep up with the demand that’s being placed. The Small companies out there can become especially frustrated because they typically don’t employ enough workers to perform the company’s tasks and interact