5 Reasons Why Your Business NEEDs Live Chat!
If you aren't talking to your employees and customers someone else is!
If you aren't talking to your employees and customers someone else is!
Identifying the differences between a call center and a contact center is the first step in choosing which one is right for your brand and your customers. Many times these terms are still used interchangeably, but that can result in a critical business mistake. In order to discuss what makes them different we first have