Your customer is the cog of your business that keeps the sales coming. So keeping your customers’ satisfaction should be put first. How will you keep your customers getting the service they need? Marc Bernstein, the CEO of Balto, takes on the real-time AI contact center to build better lives for your customers and
You can build your brand to unbelievable heights, but have you protected it? You may wake up one day from the highest highs to the lowest lows just because someone posted one bad review. This episode’s guest is a serial entrepreneur who has been helping brands protect themselves. We have Dave Fulk, the Owner
Companies have been at a standstill lately due to the talent crisis. It has become harder to not only find employees but retain the ones we already have. This is threatening both our growth and revenue. In this episode, we dive deep into one of the factors that are causing this particular challenge: the
Going on an international travel is indeed a thrilling experience. But the planning you must go through before you can even get to your flight is extremely stressful. The long and tedious preparation usually takes the fun away from such trips, discouraging many people from ever going on one. Shane Mahoney joins Eric Sims
You’d be hard-pressed to find any situation where the Golden Rule doesn’t apply. Whether it’s in life in general or something as specific as building a brand, you have to treat others the way you want to be treated. This is the message that Stephanie Markese brings into this conversation with
We are thrilled to bring you this exciting episode of Preventing Brandslaughter where we have special guest Kris Dehnert, Founder & CEO of Dugout Mugs and Bigg Golf. Kris has an extensive successful background of building dynamic brands with cult-like followings. Listen in as he shares his authentic stories and secrets about how he creates, builds, scales,
