The rise of remote work has transformed the way businesses operate. As technology advances and companies seek new avenues for growth, remote teams have emerged as a force to be reckoned with. Contrary to traditional norms, remote teams are proving to be remarkably effective, often surpassing the performance of their onsite counterparts. Below, we'll
In recent times, the concept of work has undergone a profound transformation, with remote contact centers rising as a trailblazing solution in the realm of customer service and support. As businesses embrace the remote work revolution, contact centers have evolved from traditional brick-and-mortar setups to virtual hubs of efficiency and innovation. With that in
Leading Edge Connections Celebrates 5th Year Anniversary: Revolutionizing the BPO Industry Tampa, 5/18/2023– Leading Edge Connections (LEC), a visionary leader in the Business Process Outsourcing (BPO) industry, proudly celebrates its 5th year anniversary. Founded by Jon Juliano and Eric Sims, LEC has emerged as a disruptor and change agent, revolutionizing the way businesses approach
Employee engagement is a crucial factor in the success of any business. In today's world, with remote work becoming more prevalent, keeping employees engaged can be a challenge. According to a survey by Buffer, 20% of remote workers struggle with loneliness and 19% struggle with communication. Therefore, it is essential to focus on employee
Let's talk about sales! The financial consequences of high rep turnover have always been massive but now they are getting even bigger. The US economy is feeling shortages in numerous ways and one to the shortages we are experiencing in the corporate workspace is a crisis in sales talent. Organizations and their leaders are
If you aren't talking to your employees and customers someone else is!
